Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from R3DPrinter.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the website ("Site"), we automatically gather specific details about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you navigate through the Site, we also collect data regarding the individual web pages or products you view, the websites or search terms that directed you to the Site, and your interactions on the Site. This automatically collected data is referred to as “Device Information.”

We gather Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For details about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing behavior on the Site.

Additionally, when you make (or attempt to make) a purchase through the Site, we collect personal information, such as your name, billing and shipping addresses, payment details (including credit card information), email address, and phone number. We call this “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We primarily use the Order Information we collect to fulfill any orders placed on the Site. This includes processing your payment information, arranging for shipping, and sending you invoices and order confirmations. We also use Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide product updates, marketing materials, or promotional offers in line with the preferences you've shared.

We use Device Information to help us identify and mitigate potential risks and fraud (specifically, your IP address) and to improve and optimize our Site. This includes generating analytics on how our customers browse the Site and evaluating the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

CHILDREN UNDER THIRTEEN

R3D Printing LTD does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.r3dprinter.com only with permission of a parent or guardian.

DO NOT TRACK

Please note that we do not modify our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us using the information provided below.

For European residents, we process your data to fulfill contracts with you (for example, if you place an order through the Site) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Under the California Consumer Privacy Act (CCPA), residents of California have the right to opt out of the “sale” of their personal information. Please be aware that the definition of “sale” under the CCPA is broad and may include common business practices such as data sharing, even if no money is exchanged.

DATA RETENTION

We will retain your Order Information for our records unless and until you request its deletion.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal obligations, or regulatory requirements. Any updates will be posted on this page.

CONTACT US

For questions or to exercise your rights, please contact us at support@r3dprinter.com.